TERMS & CONDITIONS

The information provided on this page outlines the Terms & Conditions governing the use of the ALUVAYA website and the purchase of our products.

These Terms & Conditions govern your use of the ALUVAYA website and the purchase of products from our online store.

By using our website, you agree to use it only for lawful purposes and to provide accurate information when placing an order.

Products are subject to availability. We may update, discontinue or limit products where reasonably necessary.

Prices displayed on our website may change without notice. Payments are processed through the payment methods available at checkout.

When placing an order, you are responsible for providing accurate contact, billing and delivery information.

Delivery times are estimates and may be affected by customs, public holidays, weather, carrier delays or other circumstances outside our reasonable control.

Returns, refunds and exchanges are handled in accordance with our Returns & Exchanges policy and applicable consumer rights.

If you need to request a change or cancellation, contact our support team as soon as possible.

Promotions may be subject to eligibility requirements, minimum order values, expiry dates and usage limits.

Eligible ALUVAYA jewellery is covered by our 1 Year Colour Warranty according to the warranty conditions displayed on our website.

Our jewellery is designed for everyday wear and selected products are marketed as waterproof and tarnish-resistant.

ALUVAYA branding, logos, product photographs, graphics, text and designs are owned by or licensed to ALUVAYA unless otherwise stated.

Personal information submitted through our website is handled in accordance with our Privacy Policy.

Our website may use third-party services including payment processors, delivery providers and analytics platforms.

To the fullest extent permitted by applicable law, ALUVAYA will not be liable for indirect or consequential losses arising from use of our website or services.

We may update these Terms & Conditions to reflect changes in our business practices, website functionality or legal requirements.